Laura Lynch d/b/a Ascend Business Operations
Effective: February 12, 2026

Laura Lynch d/b/a Ascend Business Operations respects your privacy and is committed to protecting the information you provide when interacting with our website, services, and communications.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We may collect the following types of information when you interact with our website, submit a form, schedule a consultation, or engage with our services:

Personal Information

Full name

Email address

Phone number

Business name

Industry and company details

Any information voluntarily submitted through intake or contact forms

Automatically Collected Information

IP address

Browser type

Device information

Website usage data

Cookies and tracking technologies

We collect only information that is relevant to providing our services and improving your experience.

2. How We Use Your Information

We may use the information we collect to:

Respond to inquiries

Deliver requested services

Prepare for audit or consulting sessions

Provide operational recommendations

Send service-related communications

Confirm appointments

Improve website functionality and user experience

Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Email Communications & Consent

If you voluntarily provide your email address and opt in to receive communications, you consent to receive email messages from Ascend Business Operations, which may include:

Strategic insights

Operational resources

Service updates

Business-related communications

Occasional marketing or promotional content

Marketing emails will only be sent if you have provided affirmative consent through a form or opt-in mechanism.

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any email or by contacting us directly.

We will not send promotional communications without your consent.

4. SMS Communications & Consent

If you provide your phone number and expressly opt in to receive SMS communications, you consent to receive text messages from Ascend Business Operations related to:

Service updates

Appointment confirmations and reminders

Responses to inquiries

Operational communications

Relevant business resources

Message frequency may vary.
Message and data rates may apply.

You may opt out of SMS communications at any time by replying “STOP.”
For assistance, reply “HELP” or contact us directly.

We maintain records of consent in compliance with applicable messaging regulations.

SMS consent is not shared with third parties for marketing purposes. Carriers are not liable for delayed or undelivered messages.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

Improve website functionality

Analyze usage trends

Enhance user experience

You may disable cookies through your browser settings. Disabling cookies may affect certain website features.

6. Third-Party Service Providers

We may use third-party tools and platforms to support our operations, including but not limited to:

Form submission platforms

Email service providers

SMS communication platforms

CRM and automation software

Website hosting services

These providers process data solely to perform services on our behalf and are contractually obligated to safeguard your information.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

8. Data Retention

We retain personal information only as long as necessary to:

Provide requested services

Maintain business records

Comply with legal obligations

Resolve disputes

When information is no longer needed, we securely delete or anonymize it.

9. Your Rights

You may have the right to:

Access the personal information we hold about you

Request correction of inaccurate information

Request deletion of your information

Withdraw consent for marketing communications

To exercise these rights, contact us using the information below.

10. Children’s Privacy

Our services are intended for business professionals and individuals over the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. When changes are made, we will revise the “Last Updated” date at the top of this page.

Continued use of our website or services after changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Laura Lynch d/b/a Ascend Business Operations
Email: [email protected]